Privacy policy for xihikalfaleona.com users

Your privacy is important to us. This policy explains how we collect, use, and protect your data when you use our website or engage our subscription-based services.

Information we collect

We collect certain information to deliver and improve our services.

• Personal details you provide when contacting us or subscribing, such as name and email address.
• Information about your use of our website, including device and browser data.
• Records of communications, such as messages and support requests.
• Any feedback you voluntarily provide through forms or surveys.

How we use your information

We use your information only as necessary to deliver our services and meet legal requirements.

• To communicate with you regarding your subscription and provide requested services.
• To improve our website functionality and monitor service quality.
• To comply with legal obligations under Australian law.
• To respond to support or information requests that you submit.

Legal basis for processing

We process data in accordance with Australian privacy regulations.

Our legal bases include your consent, performance of a contract, and compliance with statutory duties. Where required, you may withdraw consent at any time.

Sharing information

We do not sell your personal data. Information may be shared only as outlined below.

• With trusted service providers who support our website and business functions, under confidentiality agreements.
• With regulators or authorities if required by law.
• With professional advisors to ensure compliance and service quality, as necessary.

Data security

All personal data is stored securely, with safeguards to prevent unauthorised access, disclosure, or loss. We review our procedures regularly and require our partners to meet high security standards.

Your rights

You have certain rights under Australian privacy law.

• Access your personal information held by us.
• Request corrections to inaccurate or outdated information.
• Ask for deletion of your information, subject to legal and contractual requirements.
• Object to or restrict certain types of data processing.

Cookies and tracking

We use cookies to enhance your website experience. You can manage your preferences at any time in your browser settings.

Cookie policy Cookie policy

Contact us

For privacy concerns or questions about your information, contact us using the details below.

Policy changes

We may update this privacy policy periodically. Please review the latest version for any changes.